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FULFILMENT AND DELIVERY

Delivery Information

Last updated 8 August 2026

Vibragear products are produced on demand after an order is placed. Your estimated arrival time is the fulfilment period plus the shipping period.

Fulfilment

Apparel usually takes between 2 and 7 business days to produce. This is an estimate and may be longer during busy periods or where an item requires additional quality checks.

Shipping

Shipping time varies according to the destination, chosen service, carrier capacity and customs processing. The available delivery method and charge will be shown at checkout.

Many orders arrive within approximately 6 to 11 business days after the order is placed, but this is an estimate rather than a guaranteed delivery date.

Separate parcels

Items in the same order may be produced at different fulfilment locations or packaged differently. They may therefore arrive in separate parcels and at different times.

Delivery deadlines

Unless a different period has been agreed with you, we will deliver goods without undue delay and within 30 days after the contract is made. If we cannot meet an agreed essential deadline, the remedies provided by consumer law remain available.

Tracking

Where tracking is available, we will include it in your dispatch email. Tracking may take a short time to update after the carrier receives the parcel.

Customs and import charges

International orders may be subject to import duties, taxes or customs handling charges imposed by the destination country. Unless checkout states that these charges are included, the recipient is responsible for them. Customs processing may delay delivery.

Incorrect addresses and unclaimed parcels

Please check your delivery details carefully before ordering. If a parcel is returned because the address supplied was incomplete or incorrect, or because it was not collected, reasonable redelivery costs may apply where the law permits.

Missing or delayed orders

If tracking has not updated for an unusual period or your order has not arrived by the estimated date, email hello@vibragear.com with your order number. We will investigate with the fulfilment partner or carrier.

Returns

Do not use an address printed on an old parcel for a new return. Contact returns@vibragear.com for the correct return location and read our Returns Policy.